Return & Refund Policy
We want you to be satisfied with your purchase.
Returns
Returns are accepted within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.
Non-Returnable Items
Certain items, including wigs that have been worn, customized, or damaged, cannot be returned for hygiene reasons.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product.
Contact
Email: Admin@caenzallc.com